Where We Ship for Free
For consistent order handling, standard shipping is free on every U.S. order; orders can be delivered only inside the United States, and this rule governs the applicable process.
Processing and Transit Times
For straightforward administration, the usual order-processing period is 1-2 business days; accordingly, estimated carrier transit after shipment is 4-6 business days and can be affected by weather, carrier disruption, peak periods, address issues, or events outside reasonable control, which is the stated customer standard.
Help With a Shipment
For customer clarity, report a tracking exception, damage, defect, shortage, or wrong item to Dash promptly, and the merchant covers authorized reshipment or return freight for a qualifying delivery or product problem, and this rule governs the applicable process.
Following Your Delivery
To keep customer expectations clear, for Dash customers, customers receive trackable shipment details once the carrier has the order; address details should be checked at checkout, and later corrections remain subject to the order's fulfillment status, and this rule governs the applicable process.
Merchant Information
Business name: Dash
Trade name: Dash
Email: Support@bydasv.shop
Phone: 7139925162
Physical address: 21467 E Trimmer Spgs Rd, Sanger, California, 93657, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago)